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SAP C-C4H47-2503 Exam Syllabus Topics:

Topic
Details

Topic 1

Activities Management: This section of the exam measures the skills of a Sales Support Specialist and focuses on managing tasks and calls. It includes features such as call lists and task management to help users stay on top of daily sales activities and follow-ups.

Topic 2

Mobile App: This section of the exam measures the skills of a Field Sales Representative and covers the use of the SAP Sales Cloud Version 2 Mobile App. It includes setup and a review of available capabilities, supporting productivity on the go.

Topic 3

Playbook, Digital Selling Workspace, and Guided Selling: This section of the exam measures the skills of a Digital Sales Manager and focuses on features that support structured selling. It includes working with the Playbook, using the Digital Selling Workspace, and applying Guided Selling techniques to drive better customer engagement and sales outcomes.

Topic 4

Leads and Opportunity Management: This section of the exam measures the skills of a Sales Executive and evaluates knowledge of working with leads and opportunities. It also includes using the pipeline and forecast tracker to monitor and manage sales performance throughout the sales cycle.

Topic 5

Scenario: Best Run Bikes: This section of the exam measures the skills of a Solution Architect and includes scenario-based questions from several key topics such as digital selling, guided selling, extensibility, master data, and system settings. It simulates real-world challenges to test a deep understanding of how the solution is applied in practice.

Topic 6

General, Company, Users, and Control Settings: This section of the exam measures the skills of a System Administrator and focuses on how to manage foundational system settings. It includes setting up employees, users, authorizations, business roles, and the organizational structure to control access and processes efficiently.

Topic 7

Machine Learning and Gen AI: This section of the exam measures the skills of an Innovation Consultant and explores how SAP Sales Cloud Version 2 utilizes machine learning and generative AI. These technologies are used to automate tasks, gain insights, and enhance the intelligence of sales processes.

Topic 8

Set-up of Sales-Specific Capabilities: This section of the exam measures the skills of a Sales Operations Specialist and covers configuring essential sales features such as leads, opportunities, pipeline management, forecasting, activities, and integration with tools like Microsoft Teams and email. It focuses on tailoring sales processes for productivity and visibility.

Topic 9

Master Data: This section of the exam measures the skills of a Data Steward and focuses on maintaining critical customer and product-related master data. It includes managing accounts, individual customers, contacts, products, registered products, and pricing elements within SAP Sales Cloud.

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SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2 Sample Questions (Q53-Q58):

NEW QUESTION # 53
What is a benefit of assigning Playbooks to Leads based on an existing list of Account IDs?

A. Any newly created Lead associated with the listed Account will automatically be converted into Opportunities.
B. Any newly created Accounts will automatically have Leads created based on the Playbook.
C. Any newly created Lead associated with the listed Account will automatically be created with the same Source as the last Lead created.
D. Any newly created Lead associated with the listed Account will automatically receive suggestions from the Playbook.

Answer: D

NEW QUESTION # 54
As an Administrator, which of the following Interaction filters can be displayed as part of Customer Insights for Accounts? Note: There are 3 correct answers to this question.

A. Chats
B. Hugrank
C. Trend Analytics
D. Emails
E. Phone Calls

Answer: A,D,E

NEW QUESTION # 55
When logged into Mobile Administration, which header and list fields can be configured to meet business requirements?
Note: There are 3 correct answers to this question.

A. Lead list fields
B. Call list fields
C. Target group list fields
D. Task header layout
E. Home page cards

Answer: A,B,E

NEW QUESTION # 56
Administrators can define default attributes when Appointments are created by end-users in SAP Sales Cloud Version 2. Which attributes can be defined by Administrators when maintaining General Settings for Appointments? Note: There are 3 correct answers to this question.

A. Status
B. Priority
C. Duration
D. Category
E. Teams Meeting

Answer: A,C,D

NEW QUESTION # 57
Which of the following options can be considered a Side-by-Side extension of SAP Sales Cloud Version 2?

A. Adding custom fields on existing entities
B. Enhancing the code baseline without modifying the standard
C. Extending standard delivered applications
D. Embedding custom modules created in SAP Build App

Answer: B

NEW QUESTION # 58
......

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